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Frequently asked questions
What is the return policy?
All items we sell are digital products. Once a digital product has been delivered to your email address, it is considered accessed and used. Therefore, we are unable to offer refunds, exchanges, or cancellations after the product has been delivered.
Why Digital Products Are Non-Refundable
Digital products differ from physical goods. Once a digital item has been delivered, there is no practical way to return it, as we cannot verify whether the download link or files have been copied or used.
For this reason, digital products are protected under consumer law and are non-refundable once accessed or delivered.
Privacy policy?
At VendorSource (This Store), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our digital products.
1. Information We Collect
We may collect the following information when you use our store:
Personal details: such as your name and email address.
Payment information: processed securely through our payment provider (we do not store your card details).
Order details: including the digital products you purchase and delivery information.
Technical information: such as your browser type, device, and IP address (for analytics and security).
2. How We Use Your Information
We use your information to:
Process and deliver your digital orders.
Send order confirmations or important updates.
Improve our website and customer experience.
Comply with legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. How We Store and Protect Your Information
Your information is stored securely, and we take appropriate technical and organizational measures to prevent unauthorized access, alteration, or loss.
All transactions are encrypted and processed through trusted payment gateways.
4. Cookies
We may use cookies or similar technologies to improve your browsing experience and analyze website performance. You can disable cookies in your browser settings at any time.
5. Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
To make a request, please contact us at [vendorsource3@gmail.com].
6. Third-Party Services
We may use third-party tools such as payment processors, analytics providers, or email services. These services have their own privacy policies that govern how they handle your information.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
When will I get my order?
Our standard delivery time is within 48 hours after purchase. However, in most cases, you’ll receive your digital download link within 1–18 hours. It’s very rare for delivery to take the full 48 hours — we just include that timeframe to account for any unexpected delays.
How much does shipping cost?
Delivery is completely free — there are no shipping charges for your order.